Joel VannerUntil our migration from Blackboard is complete for the Fall 2026 term, you may have courses in both Blackboard and Canvas. We are encouraging instructors using Canvas to send an announcement to their students.
Here are two ways to find your courses:
Visit Both Platforms
- If you have courses in Blackboard, they will appear on your Courses page.
- If you have courses in Canvas, they will appear on your Dashboard.
Only students who have enrollments in Canvas courses or organizations will be able to access Canvas. Students with no enrollments in a course in Canvas, or no membership in organizations in Canvas, will receive an error message when trying to access Canvas.
If a course does not appear in either platform, it’s possible your instructor has not published/made the course available yet. Reach out to them, and ask what platform the course will be in. Some, but not all, courses open one week prior to the term start for a preview week.
Use the Classes Card on the QU Experience Portal
If the video below isn’t playing correctly, click here to open it in a new window →
Student technical support issues should be resolved by the IT Help Desk, either through their expertise or by utilizing the platform’s support resources.
- Canvas: To get help with Canvas, click here.
- E-mail: View e-mail support resources
- Microsoft Office 365: View Microsoft Office 365 support resources
- YuJa (video platform): View YuJa support resources or contact YuJa support
- Zoom (video conferencing): View Zoom support resources or contact QU IT
- VoiceThread: View VoiceThread support resources or contact VoiceThread support
- Qualtrics: View Qualtrics support resources.
- McGraw Hill Connect: View Connect support resources.
Something else, or still need help?
- Visit the QU IT MyQ page.
- Submit a QU IT Help Desk ticket.
- E-mail the QU IT Help Desk.
- Call the QU IT Help Desk: 203-582-HELP (4357).
- Visit one of the QU IT Help Desk locations.
Additional Student Resources
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