Date

March 21, 2025

Type

KB

Owner

Joel Vanner

Tags

Canvas StudentsCanvasNavigating Canvas

Note: Only students who have courses or organization site memberships in Canvas are able to access Canvas. Students with no courses or organization site memberships in Canvas will not be able to access Canvas.

You can access Canvas through MyQ or the Experience portal.

MyQ:

1. Open MyQ.
2. Locate the “Canvas LMS” link in the “Applications” list on the left of the MyQ home page.
3. If prompted, sign in using your Quinnipiac Microsoft 365 (SSO) credentials. If you have issues signing in with your Quinnipiac Microsoft 365 (SSO) credentials: Please contact IT for help using one of the following methods:
• E-mail: help@quinnipiac.edu
• Submit a Technology Help Request
• Call: 203-582-HELP (4357)
• Visit one of their on-campus locations
4. Once your Canvas Dashboard opens, you can add Canvas to your bookmarks/favorites in your browser!

Experience:

1. Click the Experience portal banner on the right of the MyQ home page.

2. Once in the Experience portal, you should see a tile for Canvas LMS. Click the Canvas logo to open Canvas. If you don’t see the tile, but know you have courses in Canvas: Contact Teaching and Classroom Technology (part of IT) - teachingclassroomtech@quinnipiac.edu.

3. If prompted, sign in using your Quinnipiac Microsoft 365 (SSO) credentials. If you have issues signing in with your Quinnipiac Microsoft 365 (SSO) credentials: Please contact IT for help using one of the following methods:
• E-mail: help@quinnipiac.edu
• Submit a Technology Help Request
• Call: 203-582-HELP (4357)
• Visit one of their on-campus locations
4. Once your Canvas Dashboard opens, you can add Canvas to your bookmarks/favorites in your browser!

Student technical support issues should be resolved by the IT Help Desk, either through their expertise or by utilizing the platform’s support resources.

• Canvas: To get help with Canvas, click here.
• E-mail: View e-mail support resources
• Microsoft Office 365: View Microsoft Office 365 support resources
• YuJa (video platform): View YuJa support resources or contact YuJa support
• Zoom (video conferencing): View Zoom support resources or contact QU IT
• VoiceThread: View VoiceThread support resources or contact VoiceThread support
• Qualtrics: View Qualtrics support resources.
• McGraw Hill Connect: View Connect support resources.

Something else, or still need help?

• Visit the QU IT MyQ page.
• Submit a QU IT Help Desk ticket.
• E-mail the QU IT Help Desk.
• Call the QU IT Help Desk: 203-582-HELP (4357).
• Visit one of the QU IT Help Desk locations.

Additional Resources