Student technical support issues should be resolved by the IT Help Desk, either through their expertise or by utilizing the platform’s support resources.

• Canvas: To get help with Canvas, select the "Help" button located at the bottom of the dark blue Global Navigation bar. There, you can access the 24/7 phone, chat, or e-mail support options.
• E-mail: View e-mail support resources
• Microsoft Office 365: View Microsoft Office 365 support resources
• YuJa (video platform): View YuJa support resources or contact YuJa support
• Zoom (video conferencing): View Zoom support resources or contact QU IT
• VoiceThread: View VoiceThread support resources or contact VoiceThread support

Something else or still need help?

• Visit the QU IT MyQ page.
• Submit a QU IT Help Desk ticket.
• E-mail the QU IT Help Desk.
• Call the QU IT Help Desk: 203-582-HELP (4357).
• Visit one of the QU IT Help Desk locations.