This page is for faculty and staff, and is separated into two sections, help and training.

• Help: support and problem-solving resources
• Training: learning and skill development resources

Are you a student? Visit the Canvas help page for students →

For more information about Canvas, visit our Canvas home page →

• How do I get help in Canvas?
• Faculty and Staff Help Menu
• Help in the Quinnipiac Canvas Course Template
• Looking for more help?
• How do I access training for Canvas?
• On-Demand Training
• Live Training
• Looking for more training?
• Additional Resources

Faculty and staff can connect with Canvas Support through chat or phone, 24/7/365, via the Help button on the Canvas global navigation bar.

QILT also writes and publishes various help articles which can be found in the Documentation & Guides section of our Canvas page.

This video shows the faculty and staff Help menu as an example.

You will receive training on Canvas as you work with your learning designer, after your course, program, department, or school opts-in to use Canvas and we begin the process with you. You will become familiar with many aspects of Canvas as you build your courses and teach them!

On-Demand Training

On-demand training can be found:

• in the Training Services Portal under “Courses & Webinars”
• on this page, which contains recordings from our May 2025 Canvas consultant on-site sessions *not all session recordings are posted at this time - as they are ready, they will be added.

Live Training

Live training sessions can be found:

• in the Training Services Portal under “Live Training Calendar”
• on the QILT LibCal calendar, sessions are posted there as they are scheduled

This video shows how to access the Training Services Portal and enroll in self-paced training courses.

View full knowledgebase →

View all teaching and learning resources →