This page is for faculty and staff, and is separated into two sections, help and training.
- Help: support and problem-solving resources
- Training: learning and skill development resources
Are you a student? Visit the Canvas help page for students →
For more information about Canvas, visit our Canvas home page →
- How do I get help in Canvas?
- Faculty and Staff Help Menu
- Help in the Quinnipiac Canvas Course Template
- Looking for more help?
- How do I access training for Canvas?
- On-Demand Training
- Live Training
- Looking for more training?
- Additional Resources
How do I get help in Canvas?
Faculty and staff can connect with Canvas Support through chat or phone, 24/7/365, via the Help button on the Canvas global navigation bar.
QILT also writes and publishes various help articles which can be found in the Documentation & Guides section of our Canvas page.
This video shows the faculty and staff Help menu as an example.
Faculty and Staff Help Menu
The Help menu has the options shown below, including the support phone number at the top, the “Chat with Canvas Support” link under “Other Resources,” and a link to the Training Services Portal. Learn more about the training services portal →
Faculty and Staff Only: Please use our Canvas Request Form to submit any Canvas-related questions, comments, or requests to our team.
Help in the Quinnipiac Canvas Course Template
The Quinnipiac Canvas Course Template has links to a Canvas Resources for Instructors page in the “Instructor Module (Do Not Publish)” module. If you don’t see the page or module, contact QILT using our Canvas Request Form.
Looking for more help?
Page | Date |
|---|---|
 | June 4, 2025 |
| June 4, 2025 |
| June 4, 2025 |
| June 4, 2025 |
| June 4, 2025 |
| June 4, 2025 |
How do I access training for Canvas?
You will receive training on Canvas as you work with your learning designer, after your course, program, department, or school opts-in to use Canvas and we begin the process with you. You will become familiar with many aspects of Canvas as you build your courses and teach them!
On-Demand Training
On-demand training can be found:
- in the Training Services Portal under “Courses & Webinars”
- on this page, which contains recordings from our May 2025 Canvas consultant on-site sessions *not all session recordings are posted at this time - as they are ready, they will be added.
Live Training
Live training sessions can be found:
- in the Training Services Portal under “Live Training Calendar”
- on the QILT LibCal calendar, sessions are posted there as they are scheduled
This video shows how to access the Training Services Portal and enroll in self-paced training courses.
Looking for more training?
Page | Date |
|---|---|
| June 4, 2025 |
| March 25, 2025 |
| June 4, 2025 |
| June 4, 2025 |
QILT is here to help you!
If you need help with Canvas, remember there are 24/7/365 phone and chat support options in the Canvas Help menu.
Additional Resources
View full knowledgebase →
View all teaching and learning resources →
