This page lists the known Canvas issues reported by Quinnipiac faculty, staff, and students and observed in our Canvas environment.
If you need help with Canvas, use one of the buttons below:
Current Issues
Issues are added here when they have been confirmed to be present in the Quinnipiac Canvas environment. If you are having an issue not listed here, please contact Canvas Support.
Unable to Toggle Between Quiz Attempts in SpeedGrader
Description When the “Performance and Usability Upgrades for SpeedGrader” feature is enabled in a course, faculty cannot toggle through quiz attempts in SpeedGrader. Selecting an attempt does not update the SpeedGrader view.
Who Is Impacted Faculty who have the “Performance and Usability Upgrades for SpeedGrader” feature enabled and are using multiple-attempt quizzes.
Current Status Reported to Canvas, fix in progress. Impacts wider than QU users.
Workaround Disable the “Performance and Usability Upgrades for SpeedGrader” feature in the course, under Settings > Feature Options, OR, use the “Moderate” tab within the quiz to view all quiz attempts, and return to “Grades” to enter the student's grade.
Last Updated January 28, 2026
Page/Cursor Jumping
Description When selecting the three dots in “Modules” or Settings > Navigation, the page and cursor jump to the top.
Who Is Impacted Faculty, when using the Canvas website (canvas.quinnipiac.edu).
Current Status Reported to Canvas, fix released for “Modules,” not yet for the navigation settings.
Workaround None
Last Updated January 21, 2026
Quiz Attempts Not Being Passed Back to SpeedGrader
Description Some student quiz submissions are not passing back in SpeedGrader. Quiz submissions show up as missing to students. Does not happen to all students in a course; it is an occasional issue.
Who Is Impacted Faculty who use quizzes in their course.
Current Status Reported to Canvas, who is working on a fix. Impacts wider than QU users.
Workaround Use the “Moderate” tab within the quiz to view all quiz attempts, and return to “Grades” to enter the student's grade.
Last Updated January 21, 2026
Resolved Issues
The issues below were previously reported and are believed to be resolved. If you are having an issue with Canvas, please contact Canvas Support.
Contacting Canvas Support
For the fastest support, contact Canvas Support directly. Canvas Support is available 24x7x365.
- Open Canvas and select Help at the bottom of the left dark blue global navigation bar.
- Call the Canvas Support hotline, chat with Canvas Support, or submit a ticket to Canvas Support.
QILT & QU IT receives copies of conversations with Canvas Support and can follow up with you if necessary.
We’re here to help you!
If you need help with 
Canvas, remember there are 24/7/365 phone and chat support options in the Canvas Help menu.
Additional Resources
Select an icon below or visit our Canvas home page →
