Known Issues

This page lists the known Canvas issues reported by Quinnipiac faculty, staff, and students and observed in our Canvas environment.

If you need help with Canvas, use one of the buttons below:

Current Issues

Issues are added here when they have been confirmed to be present in the Quinnipiac Canvas environment.

If you are having an issue not listed here, check your Canvas Dashboard to see if an announcement alert has been posted, and, if not, please contact Canvas Support using the support options in the Canvas Help menu.

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Instructor Submitting for Student to Group Assignment and Turnitin

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Student Peer Review Assignment E-mail Link Directing to Old Interface

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Page/Cursor Jumping

The issues below were previously reported and are believed to be resolved. If you are having an issue with Canvas, please contact Canvas Support.

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Course Copying and Shifting Dates

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Unable to Toggle Between Quiz Attempts in SpeedGrader

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Quiz Attempts Not Being Passed Back to SpeedGrader

For the fastest support, contact Canvas Support directly. Canvas Support is available 24x7x365.

Open Canvas and select Help at the bottom of the left dark blue global navigation bar.
Call the Canvas Support hotline, chat with Canvas Support, or submit a ticket to Canvas Support.

QILT & QU IT receives copies of conversations with Canvas Support and can follow up with you if necessary.

If you need help with Canvas, remember there are 24/7/365 phone and chat support options in the Canvas Help menu.