Date

May 21, 2025

Type

Owner

Alex D'Adamo

Tags

CanvasCanvas Faculty & StaffBlackboard LearnCanvas Quizzes

This guide is intended for instructors who have imported tests, quizzes, or exams from Blackboard into Canvas and are seeing missing images in quiz questions. These issues are often due to errors during the import process or unsupported image formats.

If your test, quiz or exam:

was imported from Blackboard,
is missing images in questions, and
possibly triggered import errors during the course import into Canvas

… then your imported quizzes need to be deleted and reimported by doing the following:

Delete the Quizzes from your Canvas course.

Go to the Quizzes area in your Canvas course.
Delete the tests/quizzes/exams that were imported with missing images by clicking the three dots next to the quiz and selecting “Delete.”

Re-import the Tests/Quizzes/Exams from Blackboard by following this step-by-step guide: Migrating Tests and Pools from Blackboard Original to Canvas
Verify Image Visibility

After import and migration, open the quizzes in Canvas and confirm that all images now appear as expected.
If some images are still missing after re-importing, it may be due to unsupported image formats. You will need to re-upload those images manually within Canvas.

QILT is here to help you and answer any questions you may have. Schedule a consultation with the team! Remember, 24/7/365 phone and chat support for Canvas, for faculty, staff, and students, is available in the Help menu in Canvas!

Additional resources

Enabling E-mail Notifications for Announcements and Messages You Send in Canvas

Publishing Your Canvas Module (Make Visible to Students)

Assigning Canvas Modules to Specific Student(s) or Section(s)

Requiring Canvas Modules to Be Completed in a Set Order

Locking Canvas Modules Until a Specific Date

Duplicating/Copying a Module in Canvas

Moving Modules and Content in Canvas

Using Text Headers to Organize a Module in Canvas

Adding Content to a Module in Canvas

Creating a Module in Canvas

Deleting Sandbox Courses in Canvas

Troubleshooting Missing Images in Tests Imported from Blackboard to Canvas

Calendar in Canvas (Video)

Inbox in Canvas (Video)

Publishing Content and Courses in Canvas (Video)

Using LockDown Browser in Canvas

Setting up and Integrating Perusall with Canvas

Adding Elsevier Evolve Content to Canvas

Annotating in SpeedGrader (Grading)

Copying a Canvas Course for a New Semester

Exporting Course Content from Blackboard to Canvas

Migrating Tests and Pools from Blackboard Original to Canvas

Accessing Canvas (Faculty and Staff)

Adding a YuJa Quiz to a Canvas Assignment

Applying the Quinnipiac Canvas Course Template to Content Imported from Blackboard

Canvas Training Services Portal Guide

Resource

Accessing Canvas (Students)

Quinnipiac Canvas Course Template

Resource

Creating a Canvas Sandbox Course

Lucid in Canvas

Resource

Get Ready to Teach in Canvas Checklist

Resource

Access Khanmigo in Canvas

Blackboard and Canvas: What’s Different?

Resource