Date
May 21, 2025
Type
KB
Owner
Tags
Canvas LMSCanvas Faculty & StaffBlackboard LearnCanvas Quizzes
This guide is intended for instructors who have imported tests, quizzes, or exams from Blackboard into Canvas and are seeing missing images in quiz questions. These issues are often due to errors during the import process or unsupported image formats.
If your test, quiz or exam:
- was imported from Blackboard,
- is missing images in questions, and
- possibly triggered import errors during the course import into Canvas
… then your imported quizzes need to be deleted and reimported by doing the following:
- Delete the Quizzes from your Canvas course.
- Go to the Quizzes area in your Canvas course.
- Delete the tests/quizzes/exams that were imported with missing images by clicking the three dots next to the quiz and selecting “Delete.”
- Re-import the Tests/Quizzes/Exams from Blackboard by following this step-by-step guide: Migrating Tests and Pools from Blackboard Original to Canvas
- Verify Image Visibility
- After import and migration, open the quizzes in Canvas and confirm that all images now appear as expected.
- If some images are still missing after re-importing, it may be due to unsupported image formats. You will need to re-upload those images manually within Canvas.
QILT is here to help you and answer any questions you may have. Use our Calendly to meet with us!
Faculty, staff, and students have access to 24/7/365 phone and chat support through the Help menu in Canvas.
Visit the Faculty Advancement in Teaching Excellence Canvas site for teaching resources, opportunities for engagement, and spaces to connect with colleagues about teaching!
Additional Resources
Use the buttons (drop-down menu on mobile) below to toggle through resources.
