Date

May 21, 2025

Type

KB

Owner

Alex D'Adamo

Tags

CanvasCanvas Faculty & StaffBlackboard LearnCanvas Quizzes

This guide is intended for instructors who have imported tests, quizzes, or exams from Blackboard into Canvas and are seeing missing images in quiz questions. These issues are often due to errors during the import process or unsupported image formats.

If your test, quiz or exam:

• was imported from Blackboard,
• is missing images in questions, and
• possibly triggered import errors during the course import into Canvas

… then your imported quizzes need to be deleted and reimported by doing the following:

1. Delete the Quizzes from your Canvas course.
1. Go to the Quizzes area in your Canvas course.
2. Delete the tests/quizzes/exams that were imported with missing images by clicking the three dots next to the quiz and selecting “Delete.”

2. Re-import the Tests/Quizzes/Exams from Blackboard by following this step-by-step guide: Migrating Tests and Pools from Blackboard Original to Canvas
3. Verify Image Visibility
1. After import and migration, open the quizzes in Canvas and confirm that all images now appear as expected.
2. If some images are still missing after re-importing, it may be due to unsupported image formats. You will need to re-upload those images manually within Canvas.

QILT is here to help you and answer any questions you may have. Schedule a consultation with the team! Remember, 24/7/365 phone and chat support for Canvas, for faculty, staff, and students, is available in the Help menu in Canvas!

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Help & Training

‣

Canvas Announcements

Page	Date
Enabling E-mail Notifications for Announcements and Messages You Send in Canvas	May 22, 2025

‣

Canvas Course Content

Page	Date
Using Text Headers to Organize a Module in Canvas	May 21, 2025
Adding Content to a Module in Canvas	May 21, 2025
Creating a Module in Canvas	May 21, 2025

‣

Canvas Course Management

Page	Date
Copying a Canvas Course for a New Semester	April 25, 2025

‣

Canvas Inbox

Page	Date
Enabling E-mail Notifications for Announcements and Messages You Send in Canvas	May 22, 2025

‣

Canvas Item Banks

Page	Date
Migrating Tests and Pools from Blackboard Original to Canvas	April 25, 2025

‣

Canvas Modules

Page	Date
Using Text Headers to Organize a Module in Canvas	May 21, 2025
Adding Content to a Module in Canvas	May 21, 2025
Creating a Module in Canvas	May 21, 2025
Publishing Your Canvas Module (Make Visible to Students)	May 21, 2025
Assigning Canvas Modules to Specific Student(s) or Section(s)	May 21, 2025
Requiring Canvas Modules to Be Completed in a Set Order	May 21, 2025
Locking Canvas Modules Until a Specific Date	May 21, 2025
Duplicating/Copying a Module in Canvas	May 21, 2025
Moving Modules and Content in Canvas	May 21, 2025

‣

Canvas Notifications

Page	Date
Enabling E-mail Notifications for Announcements and Messages You Send in Canvas	May 22, 2025

‣

Canvas Quizzes

Page	Date
Migrating Tests and Pools from Blackboard Original to Canvas	April 25, 2025
Troubleshooting Missing Images in Tests Imported from Blackboard to Canvas	May 21, 2025
Using LockDown Browser in Canvas	April 28, 2025

‣

Canvas Sandboxes

Page	Date
Deleting a Sandbox Course in Canvas	May 21, 2025
Creating a Canvas Sandbox Course	March 21, 2025

‣

Canvas SpeedGrader

Page	Date
Annotating in Canvas SpeedGrader (Grading)	April 25, 2025

‣

Communication in Canvas

Page	Date
Enabling E-mail Notifications for Announcements and Messages You Send in Canvas	May 22, 2025

‣

Elsevier Evolve

Page	Date
Adding Elsevier Evolve Content to Canvas	April 28, 2025

‣

Khanmigo

Page	Date
Access Khanmigo in Canvas	December 9, 2024

‣

LockDown Browser

Page	Date
Using LockDown Browser in Canvas	April 28, 2025

‣

LTI

Page	Date
Using LockDown Browser in Canvas	April 28, 2025
Adding Elsevier Evolve Content to Canvas	April 28, 2025
Setting up and Integrating Perusall with Canvas	April 28, 2025

‣

Lucid

Page	Date
Lucid in Canvas	February 12, 2025

‣

Perusall

Page	Date
Setting up and Integrating Perusall with Canvas	April 28, 2025

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YuJa

Page	Date
Adding a YuJa Quiz to a Canvas Assignment	March 28, 2025

‣

Canvas Training

Page	Date
Canvas Consultant May 2025 Onsite Session Recordings	June 4, 2025
Canvas Training Calendar (Faculty and Staff)	June 4, 2025
Training Services Portal (Faculty and Staff) (self-paced modules, recorded and live webinars)	March 25, 2025
Canvas Help and Training (Faculty and Staff)	June 4, 2025

‣

Canvas Help

Page	Date
Canvas Help and Training (Faculty and Staff)	June 4, 2025
Join the Canvas Community	June 4, 2025
Canvas Basics Guide from Instructure	June 4, 2025
Faculty Guides from Instructure	June 4, 2025
Canvas Request Form (Faculty and Staff)	June 4, 2025