When course content is exported from Blackboard into Canvas, some fill-in-the-blank questions may not transfer correctly—particularly in quizzes using item banks. Instead of recognizing multiple correct responses as separate acceptable answers, Canvas combines them into a single, incorrect string. As a result, students' correct responses may be marked wrong.

This guide outlines how to locate and repair affected fill-in-the-blank questions.

If these test banks are from a publisher, it may be easier to download the test bank as a .QTI file from their website, and import the test banks into a new quiz in Canvas instead.

1. Open the quiz in your Canvas course and select the blue “Build” button.
2. Select the “Item Banks” on the right side of the Build area.

3. Search for the item bank and select it. If you have duplicate named item banks, try renaming one of them, and see if it changes the name of the item bank on the quiz, so you know you’re editing the right one.

4. Select the gray ”+ Filters” button, then check “Fill in the Blank.”

5. Select to edit the fill-in-the-blank question.

If students have already taken the quiz, you will receive a warning that students have already submitted answers, with a blue button to “Edit a Copy,” which you must select. For students who got the question wrong, you will need to give them credit later in the SpeedGrader.

6. Select “+ Answer” and cut and paste to separate the single answer into multiple answers

7. Scroll down and select the blue “Done” button, then repeat this process for all fill-in-the-blank questions and all item banks.

Additional Resources