QILT does not provide support for Zoom, Zoom Carts, or Zoom Rooms; however, we can advise on using Zoom as part of the course design process. With Zoom technical support questions or issues, submit a QU IT ticket.
We do have some articles in our knowledge base (below) that may answer your questions.
Canvas: Communicating with Students (QILT Training) (Video)
Canvas: Communicating with Students (QILT Training) (Video)
Zoom: Creating a Zoom Chat Channel for Your Canvas Course
Zoom: Creating a Zoom Chat Channel for Your Canvas Course
YuJa Video: Enabling the YuJa Video Zoom Connector
YuJa Video: Enabling the YuJa Video Zoom Connector